FAQ

Returns:

All beverage and food container items are final sale, due to the fact that this product is a food or beverage container we cannot accept returns.

 

Customized Items:

We welcome small to large customized orders for weddings, reunions, birthday parties, showers, or any other event! Turnaround time is approximately 2 weeks. We offer customization on:

    • Party Cups (Frost Flex, clear disposable, and souvenir cups)

    • Yards (various shapes available)

    • Light up Drinkware

    • Napkins

    • Coozies

 

Digital Art Requirements:

Please send black and white vector art (AI or EPS format) or high resolution image (300dpi or higher)

 

Hours:

Monday – Friday 9am to 5pm 

 

Location:

We are located at121 Industrial Avenue New Orleans, LA 70121
Uptown off River Road between Oak Street and Ochsner Hospital

 

 

     For more information call toll free 1-800-299-4332 or email customer service at giacona@giacona.com